Frequently Asked Questions

Closed-cell runs roughly 2.0 lb/ft³ density, cures rigid with vapor-retarder properties, and suits exterior walls and roofing. Open-cell runs closer to 0.5 lb/ft³, expands more per set, and suits interior cavity walls and sound-deadening applications.

Unopened drums stored within spec (60–90°F) typically hold performance for about 6 months from the manufacture date printed on the drum. Rotate stock first-in-first-out.

No — A-side and B-side components are formulated as matched pairs. Mixing across manufacturers or product lines produces unpredictable ratio and cure results.

Yes — our Polar-Seal winter-grade closed-cell line is catalyzed for substrate and ambient temperatures down to 15°F, for late-season and northern jobsite conditions.

Every chemical order includes current Safety Data Sheets and lot-traceable documentation for code inspection and compliance records.

An enclosed trailer rig houses the full proportioner, hose, and generator setup and tows independently of your truck. A slide-in unit is a compact proportioner package that drops into a pickup bed — leaner, and well suited to smaller jobs or as a second rig.

New rigs carry full manufacturer warranty and no unknown history. Refurbished rigs can cut 30–40% off the entry price after passing our inspection process. Many contractors buy new for their primary rig and add refurbished for a second unit.

Most two-person residential crews are well served by 15–20 lbs/minute. Commercial-volume operations doing roofing and warehouse work typically move up to 25+ lbs/minute.

Yes — every refurbished rig ships with a 30-day mechanical warranty covering the proportioner pump, drive motor, and heater system.

Trade-ins are evaluated case by case based on condition and configuration. Reach out through the contact page with your rig's make, model, and hour count.

In-stock parts ship same or next business day. Special-order parts may take longer — your order confirmation includes an estimated ship date.

Yes — mix chamber and o-ring rebuild kits are pre-kitted by specific gun and proportioner model so you're not guessing at part compatibility.

Supplied-air respirator systems with full-face hoods are the industry standard for anyone actively spraying, along with chemical-splash-rated disposable coveralls, gloves, and eye protection for a full barrier.

Single chemical sets and individual parts are available for smaller jobs. Contractor pricing tiers apply at higher volume — see the contractor pricing page for tier breakpoints.

Yes — active contractor accounts can set up recurring orders for high-turnover parts like mix chambers and filters.

Newer businesses can qualify, though terms and down payment requirements typically differ from an established shop with revenue history. Submit an inquiry for a specific assessment.

Yes — financing is available on both new and inspected-refurbished rigs, though specific terms may vary based on equipment age and condition.

Timelines vary by lender and application completeness, but most inquiries receive an initial response within a few business days.

Basic business information, your typical job volume, and the rig configuration you're considering. Submit through the quote form to get started.

Standard LTL freight for chemical pallets typically arrives within 3–7 business days depending on distance, with temperature-managed transit during extreme weather months.

In most cases, yes — reach out before ordering if you're outside our standard metro LTL delivery zone so we can confirm delivery options and transit time.

Rig deliveries are coordinated directly with you, typically via flatbed or enclosed trailer transport — no loading dock required.

Free-freight thresholds apply at multi-pallet order volumes. Contact us or check the contractor pricing page for current thresholds.

Will-call pickup may be available depending on order type and location — ask through the contact page when placing your order.